We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to friends@Bingham.wine to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the winery at (806) 585-6616 for return instructions.
A 15% restocking fee will be applied to all canceled orders.
Wine club cancellations must be received in writing via email or post two weeks prior to a club shipment release. Cancellations can also be done by on our web site in your account at anytime up until the time of the club shipment processing date. Members are required to pay for any shipments that have been completed.